Terms of sale

Terms of Sale

These Terms of Sale govern the relationship between Vogilia, a French fashion company, and any customer purchasing products through the website www.vogilia.com. By placing an order, you agree to the following terms:

1. Company Information

  • Company Name: Vogilia
  • Email: support@vogilia.com
  • VAT number: FR11931385108
  • SIRET: 931 385 108 00010

2. Scope of Application

These Terms of Sale apply to all purchases made through the website www.vogilia.com. By confirming your order, you accept these terms without reservation. Vogilia reserves the right to modify the Terms of Sale at any time. The terms applicable are those in effect at the date of your order.

3. Products

Vogilia offers a variety of fashion items, including but not limited to clothing, footwear, and accessories. Each product listed on www.vogilia.com includes a description and price. While we strive to ensure that the images and descriptions are accurate, they are provided for illustrative purposes only and may vary slightly from the actual product.

4. Prices

  • All prices on www.vogilia.com are listed in EUR (€) and include all applicable taxes (VAT).
  • Shipping costs are not included in the price and will be added at checkout based on your delivery location.
  • Vogilia reserves the right to modify its prices at any time, but orders will be billed at the price indicated at the time the order is confirmed.

5. Order Process

  • Orders are placed directly on www.vogilia.com. You must provide complete and accurate information during the checkout process.
  • Once your order is placed, you will receive a confirmation email summarizing the details of your purchase. This email confirms that your order has been received, but does not guarantee acceptance of your order. Vogilia reserves the right to cancel or refuse any order, particularly in cases of payment issues, stock availability, or suspected fraud.

6. Payment

  • Payments can be made via credit card, PayPal, or any other payment methods listed on the site.
  • All payments are processed through a secure payment gateway to protect your financial information.
  • The total amount (including shipping fees) will be charged at the time of order confirmation.

7. Shipping and Delivery

  • Vogilia delivers worldwide. Delivery times and shipping costs will be displayed at checkout based on the shipping address provided.
  • Delivery times are approximate and may vary based on destination. Vogilia cannot be held responsible for delays caused by third-party couriers or customs.
  • In the event that a package is lost or damaged during shipping, please contact our customer service team at support@vogilia.com.

8. Returns and Refunds

  • If you are not satisfied with your purchase, you have 14 days from the date of delivery to return the item(s) for a refund or exchange, as long as the product is unused and in its original packaging.
  • To initiate a return, please contact support@vogilia.com for instructions. Return shipping costs are the responsibility of the customer unless the product is defective or the wrong item was sent.
  • Refunds will be processed within 14 days of receiving the returned item(s) and will be issued to the original payment method.

9. Warranty

All products sold by Vogilia are covered by the legal warranty of conformity and the warranty against hidden defects, as provided under French law. If a product is found to be defective or non-compliant, you must notify us via email at support@vogilia.com within a reasonable time from the discovery of the issue.

10. Limitation of Liability

Vogilia is not liable for any indirect damages resulting from the use of the products purchased on the website, such as loss of business, profit, or opportunity. Our liability is limited to the amount of your order.

11. Personal Data

Vogilia collects personal data in accordance with its Privacy Policy. The data collected is used exclusively for the processing of orders and communication with customers. Vogilia will not share your personal data with third parties, except as required to process your order (e.g., shipping companies).

12. Governing Law and Jurisdiction

These Terms of Sale are governed by French law. Any disputes arising from the application of these terms will be subject to the exclusive jurisdiction of the courts of Paris, France.

For any inquiries regarding these Terms of Sale, please contact us at support@vogilia.com.

Vogilia – Fashion with French Flair.